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| ===== Overview ===== | ===== Overview ===== | ||
| - | Dynamic Information Systems provides support either via email or by phone. DISC's preferred approach is via email to support@disc.com with the following information included: | + | Dynamic Information Systems provides support either via email or by phone. DISC's preferred approach is via email to [[mail:support@omnidex.com|support@omnidex.com]] with the following information included: |
| - Version of Omnidex | - Version of Omnidex | ||
| + | - OS Type and version (Windows 2008 R2) | ||
| + | - Data type being used (Flat, Oracle, etc.) | ||
| - Detailed description of the problem including any error messages | - Detailed description of the problem including any error messages | ||
| You may also leave a message at the DISC Support line at 303-444-6610 where your message will be reviewed and sent to the appropriate support engineer. | You may also leave a message at the DISC Support line at 303-444-6610 where your message will be reviewed and sent to the appropriate support engineer. | ||