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| - | ~~NOTOC~~ | ||
| - | {{page>:top_add&nofooter&noeditbtn}} | ||
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| - | ====== Technical Support ====== | ||
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| - | [[support:home|Overview]] | **[[support:plans|Support Plans]]** | [[support:consulting | Omnidex Consultants]] | ||
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| - | ---- | ||
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| - | ===== Support Plans ===== | ||
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| - | === Annual Support === | ||
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| - | DISC provides phone-in support, documentation and updates, as well as major investments in R&D to constantly upgrade all Omnidex products and expand their functionality. Your annual maintenance fees cover these on-going services which are available at three levels. | ||
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| - | === Response Center Support (RCS) | ||
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| - | Includes all DISC support services, including response center support and free updates | ||
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| - | === Software Materials Support (SMS) === | ||
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| - | Includes free updates of software and documentation for new releases of licensed software. SMS pricing is 50% of the RCS price. | ||
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| - | === Extended Software Materials Support (ESMS) === | ||