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Technical Support

Support Plans

Annual Support

DISC provides phone-in support, documentation and updates, as well as major investments in R&D to constantly upgrade all Omnidex products and expand their functionality. Your annual maintenance fees cover these on-going services which are available at three levels.

=== Response Center Support (RCS)

Includes all DISC support services, including response center support and free updates

Software Materials Support (SMS)

Includes free updates of software and documentation for new releases of licensed software. SMS pricing is 50% of the RCS price.

Extended Software Materials Support (ESMS)

 
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support/plans.1334781950.txt.gz ยท Last modified: 2016/06/28 22:38 (external edit)